FOR FAIRS, CONGRESSES, KICK-OFFS,
CONFERENCES, CONCERTS, LECTURES
Ask your participants their opinion or view on different matters and show the results right away. With the power of all the GreatRate functions you can involve your audience in new ways. You can get really creative or use our templates. Everything from segmenting and image questions to quizzes or sponsor branding. Creating a poll takes only seconds.
Wherever you have prepared the live poll to show, the audience just opens the link and can participate instantly. Give them an interactive and fun experience unlike any other tool.
What makes a great event? How will you do it better the next time? Or even the same day? The best feedback happens in the moment, try not to wait until afterwards.
The unique GreatRate method captures the overall feeling in the moment, and gives those with a couple extra seconds the option to nuance their experience. Has the program, the food or the facilities the greatest impact? The summarized second page is optional, which is the perfect balance between the flow of a group of people and the vital info that is deeply analyzed. You decide the factors and get an Action plan for the highest priority.
Gather hot leads or prospects at a fair or event. Collect phone numbers, email addresses, social media names or other info in connection with competitions or in exchange for give aways, white papers or newsletters. You can gather vital information with a variety of forms and options.
You can also segment by age, gender or custom questions. If you want to send out a survey after the event you can collect the contact information during the event itself. In any case GreatRate makes is fast and easy to gain more knowledge about your participants.
Reach all data instantly in the fast and flexible cloud based admin – wherever you are, on your computer or mobile. Keep track during the event. Create surveys and polls with ease and use our vast range of charts to view the results.
The segmentation panel lets you pick the correct time span, collection point and survey. You can even use each option in the survey to filter the results. For example you can show answers specifically from dissatisfied respondents. An adaptable hierarchy will work for any team size and the user specific access gives the structure your team needs.
Our reports are carefully designed to suit your needs. The most powerful report on the market is the Action plan that uses deep analytics to interpret the results for you, and present effective priorities. This one is especially suited for presenting to your team, engaging and taking action.
Automatic daily, weekly, monthly and yearly reports can also be used for quick summarizes.
The exporting functions are vast, and let’s you segment the results the way you like it. You can also choose between different file types, such as Excel, PDF and CSV depending on if you will present them right away, send a summary of a live poll or integrate with other systems.
A digital solution can be used in many ways to improve an event. Both to ease the collection of feedback but also to make the event experience itself better. You show that you are well organized, effective and care for the attendees.
Let’s look closer into attendee satisfaction. Give them the opportunity to evaluate various aspects such as individual speakers, seminar topics, training sessions, exhibitors, sponsors, accommodations, as well as rate their overall experience with the event.
It is important to any event planner because it provides the reality check of what went right or what went wrong during the event. It is how reputations are built or destroyed. Will they come back, or hire you again?
The change we see today is a need for faster feedback, closer to the experience itself. You can send out a survey right after the event, and we don’t stop there. By using effective collection points – be it touch screens in the event area or smartphones – you can track the performance instantly.
You can make surveys before (to assess attendee expectations), during (to get real-time data) and after (if it suits you better or you need to add more questions).
To sum up. You can reach the participants fast wherever they are. You can focus on both satisfaction, collection of information and also engaging through live interactions. With one tool. There are many reasons to modernize how you interact with your participants.
The National Veterinary Congress gathers the top specialists in animal care, members from veterinary clinics, insurance companies and scientists. The congress consists of nearly a hundred seminars and lectures spread out over five main halls and also contains a fair that showcases news from the industry. To ensure both attendees and sponsors are satisfied they use GreatRate to collect feedback during the event.
The National Veterinary Congress uses GreatRate for four main purposes.
1. Identify which parts of the seminar program need to be improved – the place and time.
2. Monitor satisfaction level live to make instant improvements.
3. Analyze which factor of the entire event that had the highest impact for long term improvements.
4. Engage participants with live polls.
For the three first purposes the floorstand kiosk was chosen to catch the attendees feedback. For the live polls smartphones are used. At the opening speech everyone is informed on how to give feedback during the event.
One or more floor stand kiosks are placed at the exits of each main hall. In this way the managers know the location of the collected feedback. By using GreatRate’s scheduling function the question(s) automatically change to address the specific seminar at the right time. With this information they can compare how well different parts of the program are rated, and what to focus on.
The managers don’t want to wait with an improvement if there is a possibility they can make a change instantly. Directly after parallel seminars are rated, they can go to the place with the lowest rating and solve the problem.
At the end of the entire event the floorstand kiosks are placed at the exit, to capture everyones feedback regarding overall satisfaction and five factors. On the first page the question is: “How satisfied are you with the congress?”. On page two they rate these factors: Program, Speakers, Activities, Fair and Staff. It is optional to write their own suggestions. The analyzed result shows which factor had the greatest impact on both the satisfied and the dissatisfied respondents. With this information they know what they need to improve until next time – and what they should keep doing to have satisfied attendees.
Collecting feedback at the time of the experience has advantages compared to a survey days afterwards.
The National Veterinary Congress uses live polls to interact with the attendees. Since the congress is about science and new knowledge live questions like: “Which method do you think is the most effective?” or “What do you think is the pet owners’ main concern when their animal is sick?” adds to the experience. They are given 3-5 options to choose from. The results are instantly shared on the projector screen, and the correct (and often surprising) answer is then revealed. With their own smartphones the participants go to the event page and open the live seminar link.